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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara

October 30, 2025

1  out of  5
rating by Sara
"My rental property had hail damage from a storm in 2023. SF sent an adjuster who said only half the roof, gutters, and soft metals were covered. We hired a company, they did the repairs, and that was the end of that. Then, unfortunately, a tornado came through the area 6/2025 and caused damage again. With no help from Ben, he sent me with a 1-800 number to navigate the claims process myself. The SF agent asked me if I wanted to file a wind or hail claim, I wasn't sure so I asked them which one I should do as they're supposed to be the experts, and they errantly told me since it was a tornado to file a wind claim. An adjuster came out and said there was no wind damage but there was hail damage so I would have to file a hail claim. Called SF, the next man I spoke to opened a new hail claim. He explained you can have wind with hail but not hail with a wind claim, then he proceeded to tell me I could not date the claim for 6/2025 because AccuWeather said there was no hail in the area on that date. I told him it was a tornado and that there definitely was hail as you could go on YouTube and pull up 20+ videos of locals videotaping the tornados/hail. He still said nope, AccuWeather said there was no hail and that I would have to date the loss 4/2025. Sick of arguing with him, I gave up and just told him to put whatever date he wanted, I just wanted the damages fixed! (Side note, a few weeks later I learned both of my tenants had hail damage on their vehicles which also proved that there was hail on 6/2025 like I said.) A different adjuster came out, but this one said there was no hail damage even though the first wind adjuster said there was. I also had several companies come out who said there was definitely damage to the roof, siding, window trim, doors, everywhere and I have many photos of that damage, but SF is claiming it's normal wear and tear. During this inspection, I also learned that the soft metals on the roof were not replaced from the previous storm. I went back to the company we hired from the 2023 storm and told them about this, and I'm still working on getting them to come back to finish. However, SF said other than the soft metals, there were no other damages. They had me jump through all these hoops, appealing and sending pics, and almost immediately after I sent them pics that they asked for they said that was not hail damage but wear and tear and granular loss. I'm going to attach 2 pics, one was the hail damage that was covered from the 2023 storm and one was from the 2025 storm and apparently not hail damage. Tell me what the difference is? So, now, I have damages SF refuses to cover, 2 claims that will be on my record for years because they refuse to remove the wind claim which they told me to file when it should have been a hail claim. Needless to say, I have taken my business elsewhere, to a reputable, long-standing company who is saving me nearly a grand in premiums for everything I had insured with SF. Ben has no problem finding you a policy and billing you, but when it comes time to make a claim, you're on your own. He also said roofing companies many times will tell you to file claims even if the damage isn't that bad because they just want to get paid. I find that funny because we just had a storm at my primary residence a month ago which produced hail, and of the 4 companies that took a look at our home, only 1 said there was some damage but they weren't sure if it was bad enough for insurance to cover, the other 3 said it was more cosmetic which seems like pretty honest assessments to me. Do yourself a favor and find yourself an agent who will do more than take your premiums, if he had taken the lead like he should have, maybe I wouldn't have 2 claims for 1 storm in my history for years to come."
We responded:
"Hi Sara, We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution. I know you've spoke with Ben and the office on this claim at length already, but we are still here to help if you have some of those additional pieces you mentioned. Please provide us with those video's you mentioned, we are happy to turn them into claims for review. If you need us, we are still here. Just give us a call! Warmest regards, Ben & Team"
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Emily Nicko

August 29, 2025

5  out of  5
rating by Emily Nicko
"Wonderful customer service! Very friendly, helpful, and quick to respond. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for being a part of our State Farm family! "
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Eric Norman

July 7, 2025

5  out of  5
rating by Eric Norman
"In the middle of a move I needed new insurance. Ben and Garrett at State Farm were extremely helpful and responsive in getting me a policy that fit me well with a great price. 10/10 would recommend."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Ben and Garrett at State Farm were able to provide you with responsive, helpful service and a personalized insurance policy that fit your needs perfectly during your move. At State Farm, we strive to offer affordable and tailored insurance solutions, whether you're relocating or simply looking for great coverage at a competitive price. Your recommendation means a lot to us! If you ever need assistance with auto, home, renters, or any other insurance needs, don’t hesitate to reach out. Thanks again for choosing State Farm for your insurance—welcome to the State Farm family!"
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Chuck Johnson

July 7, 2025

5  out of  5
rating by Chuck Johnson
"Working with Garrett was a great experience"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Waller

June 9, 2025

5  out of  5
rating by Brian Waller
"Working with Ben and his team has been nothing short of a great experience!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that your experience working with Ben and our dedicated team has been exceptional. At Ben Meyer State Farm, we pride ourselves on delivering outstanding customer service and top-notch solutions. If you need further assistance or have any questions in the future, don't hesitate to reach out. We look forward to working with you again! Thank you for being part of our State Farm family!"
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Rochelle Freeman

June 6, 2025

5  out of  5
rating by Rochelle Freeman
"I worked with Croix on several different quotes and I must say he was very knowledgeable. He was also patient with me and did not mind me asking questions nor taking time to review other quotes. I will be referring other friends and family to this location!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with Croix was positive. Our team prides itself on being knowledgeable and patient, ensuring that all our customers feel comfortable asking questions and exploring their options. We appreciate your trust in us and your willingness to refer friends and family to our location. If you need any more quotes or assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for being part of our State Farm family!"
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michael bloyer

May 29, 2025

5  out of  5
rating by michael bloyer
"I spoke with Garrett on the phone and he was able to very quickly provide the same insurance at a reduced cost from my previous insurance agency. I will be able to save several thousand dollars on an annual basis. You would be correct in assuming that I am well pleased with the results. Thank you, Garrett."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Garrett was able to assist you in finding the same insurance coverage at a reduced cost. At Ben Meyer State Farm, our mission is to provide our customers with exceptional service and significant savings on auto, home, and life insurance. We're thrilled that you will be saving several thousand dollars annually—it's always our goal to help you protect what matters most while keeping your budget in mind. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being part of our State Farm Family!"
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at

May 29, 2025

5  out of  5
rating by at
"Friendly, helpful and good rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks for being part of our State Farm family! "
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Josh Gehlhar

May 24, 2025

5  out of  5
rating by Josh Gehlhar
"Highly satisfied"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks for being part of our family, Josh! "
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Federica Sgolastra

May 7, 2025

5  out of  5
rating by Federica Sgolastra
"Garrett was very knowledgeable and a pleasure to work with. He took the time to listen to my needs and adjusted the policy to meet them. Price per coverage is unbeatable. I value the availability of connecting with him to help me work through all details and answer questions."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that you had a great experience working with Garrett. Our team prides itself on providing knowledgeable and attentive service, ensuring that our clients' needs are fully met. It's fantastic to know that Garrett was able to customize a policy that fits your needs and that you found our coverage options competitively priced. We understand the importance of being available for our clients, and we’re glad Garrett was there to assist you with all your questions and details. If you need further assistance or have more questions, feel free to reach out anytime. We look forward to serving you again! Welcome to the State Farm Family!"
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Shelley Weis

May 6, 2025

5  out of  5
rating by Shelley Weis
"I found Garrett to be very friendly and helpful. He explained everything very well, in a way for me to understand. I would recommend him to friends and family. I look forward to having him as my agent."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Garrett provided you with friendly and helpful service. Our team takes pride in ensuring that all our clients understand the process clearly, and it’s great to know that Garrett excelled in explaining everything to your satisfaction. Your recommendation means the world to us, and we’re excited to continue working with you as your trusted agent. If you have any questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you and your friends and family!"
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Lawrence Stephenson

April 24, 2025

5  out of  5
rating by Lawrence Stephenson
"I was with an independent agent for nearly 40 years. A couple years ago they sold to another company and my level of service dropped. So I decided to try State Farm and I couldn't be more impressed. The Agency owner Ben Meyer and the Agent Croix who I have been working with have been super responsive by text and email (which is what I prefer) and get back to me with answers to my questions in minutes. I highly recommend this agency."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our State Farm agency. At Ben Meyer State Farm, we pride ourselves on providing exceptional customer service and quick responses through your preferred communication methods, whether by text or email. We understand how important it is to have a reliable insurance partner, and we’re delighted that you’ve found that with us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your recommendation and look forward to serving you for many more years to come! Welcome to the State Farm family!"
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Joy Coffield

April 23, 2025

5  out of  5
rating by Joy Coffield
"When my home insurance renewal came back at over a 40% increase, I quickly shopped around for insurance. I worked with Croix at the Ben Meyer State Farm agency. He was quick, responsive, and gave me an extremely competitive rate for home, auto, and umbrella. Not only was it easy to work with him but the premiums were less than what I was previously paying. The experience was smooth and easy. Highly recommend."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words about your experience with Croix at the Ben Meyer State Farm agency. We understand that finding affordable home insurance, auto insurance, and umbrella policies can be challenging, especially with rising rates. At Ben Meyer State Farm, we strive to provide our clients with quick, responsive service and competitive insurance rates tailored to their needs. We're thrilled to hear that Croix was able to assist you in securing lower premiums and making the process smooth and easy. Your recommendation means the world to us, and we look forward to serving you again in the future. If you have any more questions or need further assistance with your insurance needs, don’t hesitate to reach out! Thank you for being part of our State Farm family!"
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Michael Smith

April 14, 2025

5  out of  5
rating by Michael Smith
"Definitely would recommend Ben's office! They're great!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our office. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out. Thanks for being part of our State Farm family! "
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Alfred Tsubaki

March 8, 2025

5  out of  5
rating by Alfred Tsubaki
"Had a great experience working with our agent. We are purchasing a new house and he helped get us a great rate, worked with the mortgage company, and cancelled our previous insurance. He responded promptly and wrapped everything up within a day."
We responded:
"Thank you for the kind words, Alfred! We are glad Brett could help you with house insurance on your new home. Service is our top priority; we are glad we could make the whole process as simple as possible for you. If you ever need anything, please don't hesitate to reach out! Welcome to our State Farm family! "
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Aaron Patterson

March 6, 2025

5  out of  5
rating by Aaron Patterson
"Well, I hadn’t shopped around for insurance for an extended period of time, but I should have done so sooner. I could have spent plenty of savings on way cooler stuff than insurance had I done so. Easy, educational, flexible, and economical."
We responded:
"Thank you for your thoughtful review! We're thrilled to hear that you found our insurance services easy, educational, flexible, and economical. At Ben Meyer State Farm, we strive to provide our clients with the best possible options tailored to their needs. If you have any questions or need assistance with your policy, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Welcome to our State Farm family! "
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Alicia Puche Reed

February 20, 2025

5  out of  5
rating by Alicia Puche Reed
"Very grateful that I found this agency! I searched, and gladly Croix answered the phone and promptly determined my needs. It was awhile since I had a car so many details were given to me patiently and clearly. Thank you and I appreciate your business."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. At Ben Meyer State Farm, we pride ourselves on providing exceptional customer service and personalized attention to every client. We're glad Croix was able to assist you promptly and address all your needs, especially after a long time without a car. Our goal is to ensure that every client feels informed and supported throughout their journey. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! Thank you for being part of our State Farm family! "
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Hannah K

February 17, 2025

1  out of  5
rating by Hannah K
"Was told different information from multiple employees (Brittany & Croix) & was quoted one thing, yet billed another. Then was told “I apologize I should’ve explained things better” from Croix. So unsettling to rely on an agency for things like INSURANCE when they aren’t straight forward & also give you incorrect information."
We responded:
"Hi Hannah, Thank you for your feedback. I tried to reach you and left a message in an effort to clarify things. I’m sorry to hear that your experience with our State Farm office did not meet your expectations. We understand how confusing billing can be, and we appreciate the opportunity to clarify. The premium you were quoted remains the same; however, your recent bill includes the cost for the first month of insurance, which was not paid at the time your policy was set up. The bill for February reflects this additional charge to cover the month of coverage you received but hadn't paid for yet. We truly value your business and would love the chance to resolve this matter. Please reach out to us directly, and we’ll do our best to assist you. Thank you for your understanding. I look forward to hopefully connecting with you. "
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Alex Antoine

February 14, 2025

5  out of  5
rating by Alex Antoine
"I appreciate the help and willingness to go over details. Garrett’s knowledgeable and professional. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks for being part of our State Farm family! "
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Chuck Massman

December 23, 2024

5  out of  5
rating by Chuck Massman
"“Five Star,” responsive and friendly service - especially, Garrett, the representative with whom I worked. This is a small, customer-oriented agency - not the usual bloated behemoth. An actual person answers the telephone - no automated call center with circular menus. Their premiums are very competitive, and the coverage is for replacement cost - not depreciated value."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for being part of our State Farm family! "
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Dennis Lamkin

December 12, 2024

5  out of  5
rating by Dennis Lamkin
"I appreciate having a review with our agent, nice to know you actually care about your customers. I feel very good knowing our insurance is in good hands"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks for being part of our State Farm family, Dennis!"
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Leitandi

December 10, 2024

5  out of  5
rating by Leitandi
"Looking for new home and auto insurance was daunting but I reached out to Ben Meyers office and got connected to Croix. He was super easy to work with, walked me through everything I needed to make sure I was completely covered and ended up saving quite a bit of money! Very thankful to have Ben and his team in town to work through things as well!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your home and auto insurance needs. If there is anything else we can do to help, please let us know! Welcome to the State Farm family! "
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Linda Rogers

November 13, 2024

5  out of  5
rating by Linda Rogers
"Croix is very knowledgeable and easy to talk to. He handled all of my needs in a timely manner. I wound up not only getting my future home insured and I also changing my vehicle insurance."
We responded:
"We’re thankful for your feedback! It was our pleasure to assist you with getting your home insured and also setting up your vehicle insurance. If there is anything else we can do to help, please let us know! Welcome to our State Farm family! "
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Qianwen Wang

November 5, 2024

5  out of  5
rating by Qianwen Wang
"had a fantastic experience with my agent, Croix. He took the time to thoroughly review the requirements from my HOA and mortgage company, explained my policy in detail, and patiently answered all my questions. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for being part of our State Farm family! "
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Joanne Bongaarts

July 17, 2024

5  out of  5
rating by Joanne Bongaarts
"While looking for new auto and home insurance, I have enjoyed working with Croix at State Farm. I appreciate how the process has been speedy and thorough. The office and staff are easily accessible and close to home."
We responded:
"Hi Joanne, Croix is a great asset to our State Farm team! We are glad you had such a great experience with him while looking for new auto insurance and home insurance. Thanks for being apart of our State Farm family! "